Archive for April, 2010

A-MAZE-ing
April 8, 2010

A letter to the manager of Gordon Ramsay’s Maze restaurant in Mayfair, London:

Dear Sir/Madam,

I am writing this email to thank you and your staff for an absolutely wonderful evening at Maze last night (06th April). I had booked the meal in order to celebrate my boyfriend’s birthday, and I’m so glad I did as your team made it such a special evening. Every single member of staff we met throughout our visit was polite, welcoming and generally happy to help. The waiting staff were attentive, knowledgeable, and were smiling all evening – which makes all the difference.

The food we had was absolutely fantastic. I didn’t know too much about the restaurant when I booked, but the tapas concept worked really well and the quality of the ingredients and the dishes themselves was great. Everything was presented pristinely, the portion sizes were just right, and the food itself was absolutely delicious! Your wine listis also one of the best we have come across (and we’re familiar with a fair few!) and had everything anyone could ever wish to drink with their meal.

Finally, at the time of booking I had made a note that the booking was for my boyfriend’s birthday and your staff kindly provided a birthday dessert and chocolates for him at the end of the meal. This was such a lovely gesture, and is something I am really grateful for. However, perhaps the highlight of the entire evening was the kitchen tour, which your waiting staff kindly offered to arrange with the head barman (who was an absolute star!). The tour was such a great experience, and it was truly a privilege to be allowed access to the kitchen area. Everyone was really accommodating and welcoming, and it was the perfect end to an otherwise faultless meal.

Thank you so much again for such a fantastic and unforgettable experience. I will definitely be recommending Maze to everyone I know from this point onwards (as I have all morning!) and can’t wait to come back for another visit.

Kind regards,

Carly